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Privacy Policy

Why We Collect Personal Information

We collect your personal information to identify you, offer relevant services, and ensure you have the best possible experience with us. Your details help us give you easy access to our services and personalise your career guidance journey.

What Information We Collect And How We Use It

Information You Provide:

We may ask for your name, email address, contact number, and other personal details when you register on our website, fill in forms, or use specific features.

  1. Activity Tracking
    When you use our website, we may record the pages you view and your activity. This helps us track your progress and improve your experience.
  2. Cookies
    Cookies are small files we send to your browser. These help us remember your preferences, speed up your login, and understand user behaviour to improve our services. You can disable cookies in your browser settings, but some features may not work properly if you do.
  3. Log Information
    Our servers automatically capture basic information from your browser, such as your IP address, browser type, and the time and date of your visit. This helps us monitor and improve site performance.
  4. User Communications
    Any emails, text messages, calls and WhatsApp messages you send us may be recorded and stored so we can respond to your requests and enhance our support services. We may contact you by email, phone, or WhatsApp to inform you about services, latest intakes, promotional material, or updates we think you’ll find helpful.
  5. Data Security
    We use secure systems and follow best practices to protect your personal and payment data. We do not share your details with third-party marketers. While we strive to safeguard your information, we cannot be held responsible for issues caused by circumstances beyond our control or actions by third parties.

Information Sharing

We only share your personal information outside HSA Visa World in the following cases:

  1. When legally required to do so.
  2. To enforce our terms of service.
  3. To prevent fraud or address technical issues.
  4. To protect the rights and safety of HSA Visa World, its users, or the public.
  5. With your consent, to inform you about services and promotions, even if you are on a Do Not Disturb (DND) list.

Use of WhatsApp for Communication

We may use WhatsApp to communicate with users who have explicitly opted in to receive messages from us via this platform.

By providing your phone number and consenting to receive messages, you agree that HSA Visa World (https://www.hsavisaworld.com/) may contact you via WhatsApp for purposes including, but not limited to:

  • Application updates and document reminders
  • Admission guidance and counselling support
  • Visa process updates and important notifications
  • University shortlists and course recommendations
  • Webinar invites, events, and informational sessions
  • Exclusive tips and insights on studying and living abroad
  • Personalized support for your admission and immigration journey

How Long Do We Keep Your Information

We keep your data for as long as needed to provide you with services or support. When working with third-party service providers, we ensure they also follow strict data privacy and security guidelines.

Disclaimer

The information on our website is for general purposes. While we do our best to ensure accuracy, we make no promises about completeness or reliability. Use the information at your own risk.

We are not liable for any loss or damage resulting from the use of this website or linked external sites. Although we work to keep the site up and running smoothly, HSA Visa World is not responsible for technical issues beyond our control.

Refund 

Refunds for payments made towards foreign education services are considered on a case-by-case basis. Refunds may be granted only in specific situations, such as cancellation of admission due to visa rejection or other valid, documented reasons approved by our team. For more information, read our Refund Policy.

Contact Us

If you have any doubt or query regarding any of our service or policies, feel free to reach out to us at:

Phone: 90100 53100

Email: info@hsavisaworld.com